We take privacy, confidentiality and security seriously. Clients can rest assured that robust processes are in place to keep client personal data secure. Our Confidentiality Deeds mandate the appropriate treatment of data. Our Service Agreements ensure products belong to clients, along with all intellectual property rights. We adhere to the Australian Privacy Act and Privacy Principles. Our IT arrangements have been reviewed by a leading IT audit consultant.
We undertake stringent pre-employment screening and enforce strict confidentiality contracts with our staff. We provide secure facilities, with restricted access and tight data security processes. Our staff are not permitted to have electronic devices or bring external storage devices into work areas. All work-related material remains within secure areas with CCTV monitoring. Our staff do not work from home.